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Search results for “guest loyalty”
How can your property emerge as a winner in 2021?
04/02/2021
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5:37:18 PM
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Many hoteliers are continuing with shortsighted budgeting decisions in 2021, without considering the long-term implications.
Marriott eyes rewards, all-inclusives in cautious travel rebound
05/06/2021
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7:36:13 PM
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In the wake of a new CEO and the Covid-19 crisis, executive Tina Edmundson says the way we travel is changing before our eyes.
Collinson partners with Alibaba’s Fliggy to elevate travel experience for the platform’s loyal members
04/25/2021
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11:59:54 AM
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Under the new partnership, Fliggy F3 members will have the opportunity to relax, unwind and recharge at more than 190 lounges within Collinson’s China network.
How travel brands are using Apple's App Clip to drive engagement, touchless experiences
03/19/2021
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3:43:17 PM
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Travel brands are increasingly tapping into App Clip to catch up with rising trends consolidated by the epidemic such as touchless experiences and to drive engagement.
For hotels the future is branded. Or is it?
03/24/2021
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6:17:49 PM
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American hotels have been jumping on the branding wagon since 1952. Could consumer behavior changes from the epidemic and ever-evolving online search turn the tide?
Addressing consumers across a new customer journey
03/29/2021
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2:20:26 PM
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After an unprecedented year that disrupted every category of business, brands are leaning in to reimagine the way they engage at every point in a consumer’s journey.
Deutsche Hospitality CEO: Finding the right partner in China is important
03/15/2021
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10:48:55 PM
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The German hotel group plans to quintuple its hotel portfolio by 2025, partly through mergers and acquisitions.
Isn’t it time the OTAs fix their Member Rates?
01/24/2021
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9:15:24 PM
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It causes a huge disadvantage for independent hotels trying to generate more “book direct” business, since they usually do not have the lowest rate available on their own direct channels.
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